Türk Hava Yolları Anonim Ortaklığı Cookie Notice (“Notice”)

Last updated: 15 May 2024

General Information on the Notice

As Türk Hava Yolları Anonim Ortaklığı (“THY” or the “Company”), we benefit from certain technologies such as cookies, pixels, gifs, etc. (“cookies”) in order to improve your experience during your visits to our online channels. The use of such technologies and the processing of personal data is carried out in accordance with the applicable legislation, in particular the Law on the Protection of Personal Data Numbered 6698 (the “Law”) and European Union General Data Protection Regulation (“GDPR”) (Regulation (EU) 2016/679).

This Notice is intended to inform you about the use of cookies and the processing of your personal data which are obtained during our operation of “turkishairlines.com” website (the “Site”) and mobile application, through the use of cookies by the Site users/members/visitors (“Data Subject”). We would like to herein describe, for which purposes, which types of cookies are used on our Site, and how you may control such cookies and data processing.

As THY, we may decide not to use processing activities or cookies which are currently used on our Site, change processing activities or the types or functions of cookies, or add new processing activities or cookies to our Site. Accordingly, we hereby reserve our right to amend the terms of this notice at any time. Any and all kinds of amendments made on the current notice will become effective upon publication on Site or any public channel. Please see the last update date on top of this notice. The right to modify this Notice does not exclude our commitment to ask for your consent for certain new or amended processing activities or cookies, where required by applicable laws.

For further information on the purposes for processing of your personal data by the Company, please visit the THY Policy on the Protection and Processing of Personal Data available at https://www.turkishairlines.com/en-tr/legal-notice/privacy-policy/index.html. You can find detailed information about the protection and processing of personal data under GDPR available at https://www.turkishairlines.com/en-tr/legal-notice/gdpr-privacy-notice.

What are Cookies?

Cookies are small data files set up in your computer by a web server, via your browser. Web sites use cookies to recognize you when a connection is established between your browser and the server. Cookies are designed to make a web site to be used more comfortably by its visitors.

For which Purposes Cookies are Used?

As THY, we use cookies on our Site and mobile applications for various purposes, and we process personal data through such cookies, in particular, for the following purposes:

–       Performing basic functions necessary for the operation of the Site. For instance, members logged in do not have to enter their passwords again when visiting different pages on the Site.  

–       Analyzing the Site and improving the performance of the Site. For instance, the integration of the different servers on which the Site operates, determination of the number of visitors of the Site and carrying out of performance settings accordingly or facilitation of the location, for the visitors, of what they are looking for.  

–       Increasing the functionality of the Site and providing ease of use. For instance, posting on third-party social media over the Site, remembering the user name data or search queries of the visitors of the Sites on their subsequent visits.

What is the Method of and Legal Basis for Collection of Personal Data?

Your personal data are acquired through some cookies when you visit our Site or use our application. In accordance with the purposes laid down in this notice and the THY Privacy Notice on the Protection and Processing of Personal Data, your personal data may be processed, without your consent, if any of the following conditions for legal data processing under article 5(2) of the Law and article 6 of GDPR are present: (i) The legitimate interest of our Company such as performing functions and security for the operation of the Site, analyzing and measuring performance of the Site for improvements, , developing and improving the Site as well as products and services, provided that it does not harm the fundamental rights and freedoms of the relevant person; (ii) data processing is required for the fulfillment of its legal obligations by our Company; and (iii) data processing is related to the conclusion of a contract orrelated to the performance of a contract. Otherwise, your personal data will be processed only with your explicit consent.

In any case, cookies (whether they collect your personal data or not) which are not strictly necessary for the Site will only be placed with your consent, unless otherwise permitted under applicable laws.

To Whom and for Which Purposes do We Transfer Personal Data?

As THY, we may transfer your personal data subject to the notice, with third persons, our affiliates, business partners and group companies which benefit from our Company’s services, as limited to the achievement of the purposes set forth in the THY Privacy Notice on the Protection and Processing of Personal Data, and which are mentioned above, and in accordance with the legislation. Please note that the parties to which data are transferred may store your personal data over the servers located anywhere in the world.

Which Cookies do We Use?

The different types of cookies which are used by our Site are listed below. Our Site uses both first-party cookies (which are placed by the site visited) and third-party cookies (which are placed by servers, other than the site visited).